Privacy Policy

1. Introduction

NitroBerry is committed to protecting your privacy and handling personal data responsibly. This Privacy Policy applies to personal data collected through our website, demo request forms, contact forms, communications, and the NitroBerry platform where applicable.

2. Who We Are

NitroBerry provides manufacturing workflow and operations software designed to help organizations digitize approvals, inspections, reporting, compliance processes, and plant visibility.

If you have questions about this Privacy Policy or how your data is handled, you can contact us at: support@nitroberry.com.

3. Data We Collect

We may collect the following categories of personal data:

• Contact information, such as your name, work email address, phone number, company name, and job title.
• Communication data, including information you submit through contact forms, demo requests, support requests, or email correspondence.
• Technical data, such as IP address, browser type, device information, referring pages, and usage data collected through cookies or analytics tools.
• Account and service data, where relevant, including user account details, platform usage information, and workflow-related data processed through the NitroBerry platform.
• Scheduling data, where you use booking tools such as Calendly to schedule meetings with us.

4. How We Use Data

We may use your personal data to:

• Respond to your inquiries and requests.
• Provide demos, onboarding, support, and customer communications.
• Operate, maintain, and improve our website and services.
• Manage accounts, authentication, and service delivery.
• Monitor usage, troubleshoot issues, and maintain security.
• Send service-related notices, updates, and important operational communications.
• Send marketing or product communications where permitted by law or where you have consented.
• Comply with legal obligations and enforce our terms, policies, and contractual rights.

5. Legal Bases for Processing

Where applicable under data protection laws, we rely on one or more of the following legal bases:

• Consent, where you have given us permission.
• Contract, where processing is necessary to provide services or respond to your request before entering into a contract.
• Legitimate interests, such as operating our business, improving our services, securing our systems, and communicating with business contacts.
• Legal obligation, where we must process data to comply with applicable laws or regulations.

6. Sharing of Data

We may share personal data with:

• Service providers that help us operate our website, platform, hosting, analytics, communications, customer support, or scheduling tools.
• Professional advisers, auditors, insurers, or legal counsel where necessary.
• Regulators, law enforcement, courts, or public authorities where required by law.
• Affiliates, successors, investors, or transaction counterparties in connection with a merger, acquisition, financing, reorganization, or sale of assets, subject to appropriate confidentiality measures.

We do not sell your personal data in the ordinary course of business.

7. International Transfers

Your personal data may be transferred to and processed in countries outside your country of residence. Where required, we take appropriate steps to ensure that such transfers are protected by suitable safeguards in accordance with applicable data protection laws.

8. Data Retention

We retain personal data for as long as necessary to fulfill the purposes described in this Privacy Policy, including providing services, complying with legal obligations, resolving disputes, enforcing agreements, and maintaining appropriate business records.

Retention periods may vary depending on the type of data, the context in which it was collected, and applicable legal or contractual requirements.

9. Security

We use reasonable technical, administrative, and organizational measures designed to protect personal data against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Your Rights

Depending on your location and applicable law, you may have rights to:

• Request access to your personal data.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data.
• Object to or restrict certain processing.
• Withdraw consent where processing is based on consent.
• Request data portability where applicable.
• Lodge a complaint with a relevant supervisory authority.

To exercise these rights, contact us at support@nitroberry.com.

11. Cookies and Similar Technologies

We may use cookies and similar technologies to operate our website, understand usage patterns, improve performance, and support analytics and marketing activities.

You can manage cookies through your browser settings and, where applicable, through our cookie consent tools. For more information, please review our Cookie Policy.

12. Children’s Privacy

Our website and services are intended for business and professional use and are not directed to children. We do not knowingly collect personal data from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated effective date will be revised above.

14. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or our handling of personal data, please contact us at:

NitroBerry
Email: support@nitroberry.com